Real stories. Real homes. Real impact.

The MCS Foundation is proud to launch an inspiring new campaign that brings you first-hand accounts from homeowners across the UK who have embraced heat pumps.

Through a compelling series of video case studies, real people share their journeys—before and after installing a heat pump—giving you an honest look at their decision-making process, expectations, and results. Our first wave of stories introduces four unique homeowners: Danny, Bob & Liz, Richard, and Mark, each with different lifestyles and perspectives.

They dive into the realities of switching to a heat pump, discussing everything from noise levels and energy efficiency improvements to changes in hot water usage, comfort levels, and the financial support available through grants and compensation schemes.

But this is just the beginning. The MCS Foundation is continuing to gather stories from across the UK, building a rich collection of insights from heat pump owners nationwide. Their experiences, challenges, and successes will help inform and inspire others looking to make the switch.

Stay tuned—you’ll keep hearing it straight from the source.